Shipping policy

Shipping Policy

At CROSORA, we aim to make every order simple, reliable, and convenient.

Order Processing

Orders are processed as quickly as possible after payment has been successfully received. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

We aim to deliver orders within 1–3 business days, depending on the delivery location.

Delivery times may vary due to the destination, courier availability, public holidays, weather conditions, or other circumstances beyond our control.

Delivery Areas

We deliver to addresses within our available delivery regions. Delivery availability and estimated delivery times may vary depending on your location.

Tracking

Where tracking is available, customers will receive tracking information once their order has been dispatched. Please ensure that your contact and delivery details are accurate when placing your order.

Delivery Delays

While we work with trusted delivery partners to provide a reliable service, CROSORA cannot guarantee delivery times in circumstances beyond our control. If your order is delayed, please contact us so that we can assist you.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery information at checkout. CROSORA cannot be held responsible for delays or additional costs resulting from incorrect or incomplete delivery details.